Rick Smith has been the Chief Executive Officer of Securus Technology since July 2008. When Rick was appointed to this position, most industry players believed that he had the right abilities to take the leadership of the company because of his focus, drive, and experience.Securus Technologies Inc. is headquartered in Dallas Texas. Presently, the company provides a variety of services to law enforcement as well as public safety agencies across North America. To this end, it is estimated that the firm serves more than one million inmates as well as over two thousand correctional facilities in the United States alone.The Board of directors at Securus Technology was looking for an individual who would continue with the success history of the company and perhaps better it. To this end, they were seeking a business who would guide the company in becoming the undisputed market leader in providing services and products in the correction and public safety industry.
Therefore, the board settled on Smith because he had an excellent background, impressive track record, as well as unique skill set.Since Rick Smith was appointed as the CEO OF Securus Technology, the company continues to provide services to the correction community backed with technology. Under Smith, the company now offers incident management, communications, emergency responses, biometric analysis, inmate self-service, and investigation. This implies that Smith has guided the company to be more innovative when providing the traditional services to its clients. Rick Smith attended State University of New York Buffalo where he was awarded a bachelor’s degree in engineering. He is a graduate and holder of a master’s degree in engineering from the same university. Smith also attended the University of Rochester earning an associate’s degree and MBA from Rochester Institute of Technology and Simon School respectively.This impressive academic background means that Rick has the right skillset to lead Securus. Previously, Smith had worked in such areas as operations, finance, business development, telecommunications, and operations at the Frontier Corporation.
As such, he had proved that he had the right leadership skills that set him apart from other prospective managers.His experience as the CEO Eschelon Telecom Inc. saw the company’s revenue grow from $30 million to over $350 million.Additionally, he steered the company during its successful IPO in 2005.Smith became Securus Technology’s chairman in 2009. Since then, the company has competed with Global Tel Link, but Securus continues to dominate the correctional services industry. This fact is demonstrated by the fact that the company sells a broad range of services and products.Additionally, the company has established a call center which performed 600% efficiently than that of its competitor. It has also created the largest VOIP Corrections calling system in the world. To underline Smith’s leadership, Securus Technology has invested more than $600 million in research and development, and hence the company has registered over 450 patents since 2013.